When the phones are ringing with callers looking to place delivery orders, the responsiveness of the operator is important. Recall customer's name, address and pull out order history with phone number. Choose whether an order is to hold or go, add customer preferences and applicable delivery charges. Consolidate the process of preparing the food with remote printing and put the invoice on hold until the driver brings back the customer's payment. Synchronizing between outlet and customer and updating them with progress. Welcome to Home Delivery Business!
FusionResto is ready-to-use software for home delivery business. Be it a single kitchen or a chain, it connects all the end-to-end business functions and keeps you ahead of the competition from other similar and large formats. Unlike others, it makes you profits sooner, reach break-even faster and open new outlets quicker.
FusionResto provides the easiest way to lead an efficient delivery with happy customers. It’s integrated customer relationship management (CRM) program captures the data points you’ve always needed such as the customers' contact information, food preferences, delivery addresses and the order history. It enables operator to extend more personalised experience to the caller while ordering.
It creates a detailed profile of customers, their buying patterns, average ticket size, most preferred items and frequency to order. Over time, as it records the information about your customers, becomes the centralized database for your business. Using this data, FusionResto helps create personalised offers and send it via customized messages. It also identifies the customer who is regular and who haven’t ordered in a while and enables you to easily leverage it in the most profitable way.
FusionResto goes a step further and offers all your reporting and analysis in one place. A sales report provides an overview of all of the transactions you have completed during a selected time period. The summary report shows gross sales, tax collected, net sales, total orders, and a breakdown of payment methods.
FusionResto reports are designed to provide you with an overview of the sales metrics you really care about, at a high level. From there, it drills down to the transaction level to gain a more detailed insight into sales as they relate to orders, payments, shifts and accounts. These reports quickly surfaces all voids, discounts, and refunds. The reports also points to the servers and managers who are giving and approving these sales exceptions.
For a single outlet or a chain, FusionERP is a ready-to-use software for Restaurant businesses. It takes care of your billing (POS), finance, inventory, customer loyalty, supply chain, payroll, analysis, promotions, and offers. Unlike other software, it makes you profit sooner, reach the break-even faster, and open new outlets quicker.
As soon as your organization grows, you will like to have a system that offers 360 degree solutions to your requirements. FusionERP perfectly fits into that and adapts to your business needs and offers modules that scale your business.
FusionERP can be installed and used in various ways that suit your infrastructure. It can be installed on a local machine (desktop or pos) or network of machines. It can be hosted on the cloud and accessed from anywhere. It is a perfect companion for a single location or chain of locations.
Desktop software does not require the Internet to function. However, the cloud-hosted application requires Internet connectivity. You may use your own mobile data to keep the operations running.
We offer 24/7 support via various support channels such as phone, email, online ticket, web FAQ, online manual, context-sensitive built-in help, dedicated support / account managers.