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RanceLab Software User Help

When you set Yes at Set Link Information field in the Location Master Entry screen, you get the following screen to specify the Link Information Options

Set Link Information

For

Enter the name of Link Information (e.g Link from HO to Mum).

Email Setting

Email Address for Link

Enter the e- mail address (e.g rancelabho@gmail.com).

Email Password

Enter the e-mail Password . This info is not shown in screen for secrecy and is masked with a series of asterisks like  ***************. RanceLab will verify the password at the time of login.

Use SSL

Set Yes / No as the case may be.

Incoming Mail Server

Enter the incoming mail server name (e.g.pop.gmail.com).

Incoming Server Port

Enter the incoming mail server Port (e.g 995).

Outgoing Mail Server

Enter the outgoing mail server Port (e.g smtp.gmail.com).

Outgoing Server Port

Enter the outgoing mail server Port (e.g 587).

Outgoing Authentication

Yes / No.

IP Setting

IP Receive Batch Size

10 is default. HO will send 10 records from outbox at a time to the branch. You can increase or decrease this value.

Offline Setting:

Enter the name of the folder where data temporarily gets stored until transferred in a batch to the main database (e.g //admin:/d/)

Offline Export Folder

Enter the name of Offline Data Export Folder (e.g C:\FusionRetail6\Export).

Offline Import Folder

Enter the name of Offline Data Import Folder C:\FusionRetail6\Import.

 

Need location specific menu in call center module.

 

Scenario:

You might have the different price of the same item at a different location in call centre module. Or you might have an entirely different menu for other location.

 

Solution:

In Location Master (MIL) > Link Info > Change the caption "Web Menu" to "Web / Call Centre Menu"

In call centre module, after customer selection, based on location of customer as per the street name and locality, the menu defined above will be activated.

 

Note: In Call Centre Sale voucher option, all the menu defined in  location master, should be selected in menu setup.