FusionResto comes with an inbuilt POS software that works equally well for different F&B operations such as fine dining restaurants, take away, quick-service, bars, clubs, lounges, coffee shops and discos. It is preferred by leading brands in F&B and accredited by successful owners and managers of profitable restaurants and bars. Serve customers faster with the FusionResto multiple KOT print functionality. FusionResto helps you to easily manage the weekend rush using the powerful table reservation system.
Improve on guest satisfaction by taking care of their special requests, such as “Less Spicy", "No Onion" and "Make it 1 by 2". You can repeat orders with a click of a button. It also comes with a print-manager that responds by redirecting printing from a malfunctioning printer to a nearby working printer.
FusionResto is fully equipped POS software that supports billing process of restaurant, spa, clubs, salon, disco, lounge, coffee shop, gift shop, banquet, etc. It comes with a touch interface that is easy to use and requires minimal training to get it up and running. The fully configurable interface helps to streamline different processes. It supports all the leading billing printers and other POS hardware.
With FusionResto, getting started with the menu is as easy as importing items from Excel. It automatically displays the items with photographs on a graphical interface. You can even define different colours and positions for each item. It supports changing the rates of multiple items in one step. It also supports creating a future menu by copying from an existing one. The future menu gets activated on a planned date automatically so that you do not have to remember.
FusionResto simplifies the creation and management of multiple layouts of various sections of the restaurant as per the floor plans. It helps you to get the real-time picture of the occupancy status of the restaurant in one single screen with different legends. The software eases handling and managing guest requests for seating during the rush hours to provide ultimate guest satisfaction. Auto status and colour segmentation update helps to reserve the table for a future date and time for your esteemed guests.
Communicating each time with the kitchen staff and the waiter is a tiresome job and creates hassles, results in divergence of focus from the guests. FusionResto has an innovative KOT printing mechanism that serves as a reliable communication channel between the wait staff and kitchen staff. It helps eliminating the errors related to food preparation requested by the guests. A single order can handle both food as well as beverages. FusionResto will automatically route the order to the specified kitchen, bar or other sections.
FusionResto helps to offer discounts to various guest types, such as corporate, groups, individuals, etc. The day-end reports clearly show the amount of discount given for the day and to whom. Since the discount is fully controlled by the system, it eliminates regular checking of whether the discount is being given to entitled guests at the correct rate.
FusionResto helps you figure out the slow hours in the restaurant billing. It also simplifies the process of offering a special happy hour pricing that helps to increase revenue in those low hours, keeping other costs constant.
With FusionResto, it is easy to define different cancellation reasons. It enables management to have due diligence on the employees as to why the items had been cancelled and restrict any type of misappropriations.
Your guest may have different needs when it comes to settling the bill. Guests on a table may want to split the check evenly or by seat. Someone can even ask for a separate check for food and drink. A no-tax bill might be required by diplomats or government officials. It also supports multiple modes of payment like cash, credit card, charge to room and charge to account. It even supports split payments like half in cash and half in credit card. FusionResto helps the restaurant staff take care of all of those requests without making mistakes, even in high pressure hours.
The printer serves the restaurant team as an important communication tool. FusionResto comes with a print manager which helps you to redirect printing from a faulty or out-of-paper printer. Usually restaurants run on late hours when getting tech support is a bit of a challenge. The redirection interface is an easy-to-use touch interface. Once the problem is fixed, the redirection can be easily cancelled.
With FusionResto, you can easily access the preferences and favorites that are required to make the guest feel important and satisfied. A guest’s favorite food, other preferences and details of last visits are readily available to the wait staff. This information plays a vital role for taking care of a regular guest, even if their preferred wait staff or bartender is on leave.
FusionResto gives you multiple service modes, such as dining, take-away and home delivery. The information is communicated to all KOT channels so that the kitchen staff can prepare for serving as per the service mode.
Guests are most satisfied when they get food or beverages served to their unique preferences. Someone may like a standard dish without mushrooms or garlic. Some guests may ask for a dish to be a bit spicier than usual. FusionResto helps the wait staff enter these modifiers and they are automatically printed on the KOT for the kitchen staff. It also supports forced questions that help to eliminate errors by asking a waiter to choose an answer while placing the order.
Voids and discounts are bitter realities in the F&B business. The staffs need to be empowered with these functions to satisfy the guest, but these rights are often abused. With FusionResto, you can grant some users the rights to void and discount. All the voids and discounts are fully secured and controlled by designation-based security.
