Main Menu> Customer Service> Transaction> Received From Customer
This is the first operation in customer service transaction. Here, you can receive products from customers for alteration.
At the Header you enter Customer Name
Customer
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Press ALT + L and select the Customer from the list. The customer particulars are shown in a window for reference. Press CTRL + N to create a new Customer.
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Product
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Press ALT + L and select the Product from the list. Press CTRL + N to create a new Product.
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At detail line, the following particulars of each Item ordered are displayed:
Srl.
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Serial Number of the Item displayed (like 1).
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Product Name
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Name of the scanned or selected product will be displayed.
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Product Code
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Code of the scanned or selected product will be displayed.
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Tracking Code
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A “Tracking code” will be generated automatically after saving an entry to track the alteration process. First five digits of tracking code of all selected products are same of a single entry.
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Qty Unit
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Enter the Received item’s Quantity for the Product (by default its 1, you may change it by pressing F3 - Add Qty or F4 Less Qty).
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Job
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Press ALT + L to select jobs from the list.
Or set the focus to “job” and press CTRL + N > It will open a job creation screen (where you can create Job Name and job Days).
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Delivery Date
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Enter Delivery Due Date of the jobbed item.
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Remarks
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Here enter the required particulars about the job.
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Buttons in the Received from Customer are explained below:
 
F3 Add qty
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Click F3 Add qty Button or press F3 button key to add the quantity of product. For example if the quantity entered is 5, but you want to make it 8 either you over type 8 at the quantity column (you have to use mouse) or click F3 Add Qty button (from keyboard without using mouse) and type 3 to add 3 in the current quantity (5) to make it 8.
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F4 Less qty.
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Click F4 Less qty Button or press F4 button key to less the quantity of product. For example if the quantity entered is 5, but you want to make it 3, either you over type 3 at the quantity column or click F4 Add Less Qty button and type 2 to deduct 2 in the current quantity (5) to make it 3.
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F2 Date
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Click at F2 Date button bar or press F2 button key for enter the Date of Voucher.
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-O Opt Voucher
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Click at "-O Opt Voucher" button or Press ALT + O to get the Received from Customer option screen and to set Received from Customer options.
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-W Opt Prn Win
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Click "-W Opt Prn Win" button or press ALT + W to get Received from Customer print option and set the options.
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-D Display
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Click at "-D Display" button or press ALT + D for display all entries of Received from Customer Voucher.
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-L List
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Click at "–L List" button or press ALT + L to get the list of respective master and select an master item.
Related Faq:
•What to do if the Product Name doesn't show in the list during sale? |
^D Delete
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Press CTRL + D key to Delete the Voucher. To delete a specific line item, press ALT + D Delete on the line Item.
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^P Print
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Click at "^P Print" button or press CTRL + P for print the Voucher.
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F12 Change Loc
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Click "F12 Change Loc" button or press F12 to change the location. The entire voucher will be moved to the selected Location. Location is applicable for entire voucher but warehouse can be specified for each line Item.
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Exit
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Click Exit button or press Esc button to come out of the current screen A prompt appears if you attempt to exit before saving.
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F1 Help
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Press F1 to get context sensitive help relating the current voucher.
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-V Preview Dgn
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Click "–V Preview Dgn" button or press ALT + V to get the design screen to change the output format of the Voucher Document.
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-F3 Report
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Click "–F3 Report" button or Press ALT + F3 to view the Order Register on screen.
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-F11 Chg Voucher
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Select different voucher types from the list.
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