The key to running a successful cafe isn’t just about acquisition but much more about retention of your customers. They say, “Loyalty is rare. If you find it, keep it”. In fact, loyalty isn’t supposed to be found but...
Festival means rush at the sweet shop. All your staffs are occupied at the counters taking orders, packing sweets and delivering them to the customers and in the midst of this, a customer comes to place a future order....
Who knew that the F&B industry would evolve to attain such heights as it is today? It has seen enormous growth and has invited great investments from the public. With the increasing market and opportunities, doors have opened to...
It is considered to be 7 times easier to get the customer back in your shop than to get a new customer in. So what are you doing to make your customers come back to your outlet? Here are...