When it is business that one is talking about, there is just one God – that is the customer. A business concern’s primary duty is to look after customer satisfaction. It must provide the customer with an experience so...
Profit is one of the major catch words in business. A business, that guarantees everything, but does not make any profit, is not a business at all. Therefore, profitability in retail is an essential aspect of each and...
Everything in life has become fast and quick. We need to speed up our internet connection, we need the latest and fastest mobile phones, the shortest way to get to a desired destination and so on. Similarly, nowadays entrepreneurs...
Most fortunes are built on innovation. Innovation has always been a vehicle for growth of humankind. Businesses have also advanced and grown on original ideas helping the innovators to greater fortune. On the other hand, before implementing these innovations...
Pizzas. The very word throws us into a images of dripping cheese, a carnival of flavors and a stream of adorable aromas. That is the aphrodisiac for us, the contemporary generation; better known as GenY or GenX. The food...
Imagine this. You own a retail clothes outlet. A customer buys an expensive shirt. Two days later he is back complaining about a stain or the fit or a torn button. He returns the garment and gets his...
Why do you run a restaurant? May be you like cooking or you like to feed people or it is just another business for you. But it is definitely a hectic business. Remember orders, sending KOT to kitchen,...
How you are effected as a retailer who wants to send SMS for customer loyalty using retail store software? The Telecom Commercial Communications Customer Preference Regulations come into force from September 27, 2011. Under the new guidelines Consumers...
It is very common to receive an update request from the customer like “we have created a database of 500 customers and we want to introduce a loyalty program for them” The most common reply to this request is...
An unbiased potential area for implementing and enhancing customer relationship programs today is Retail Industry. But what kind of programs will all these enthusiatic retailers bring to market? It is essential to understand the “RIGHT” program for your industry,...