Your restaurant does better (much better actually) when there are large number of new and repeat customers flocking your restaurant at all times. But, how do you make this happen?
Here is a list of thing you could do for making your restaurant wildly successful :
Tip 1: Treat your guests as the most important persons of your business. You are in business because they are here.
Tip 2: Try to make them wait the least. Encourage them to book in advance.
Arrange for some activities or something to forward to / do while they wait, specially for children.
Tip 3: Courteous & knowledgeable wait-staff can make a lot of difference to your guest’s experience. Get the best captains and wait-staff that you can afford. Train them like crazy.
Tip 4: Soft music can create a fantastic ambiance for their dining experience and improve their appetite. Make sure the music matches your menu. You can’t play hard rock with a traditional, north Indian menu.
Tip 5: While having large number of tables can accommodate more guests,
giving your guests enough space around the tables is vital for their comfort and privacy.
It also helps to serve them easily without the risk of spillages. Don’t clutter your dining area.
Tip 6: Some like it hot, some like it cold. Some like it spicy, some like it bland.
Try to collect feedback from every guest without pestering them too much.
Make sure you attend to all negative comments promptly.
Tip 7: Remember them on their birthdays and anniversaries.
You can become their favorite dining destination because of this thoughtfulness.
Remember! They are at your restaurant to have a great evening. Your efforts towards ensuring this will not go unrewarded.