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A B C D E F G H I K M O P R S T W X Z
- Why we must have to enter full card number instead of just 1 when card number is 000001?
A card number is an alphanumeric unique code which always differs from each other. There may be many card numbers containing one, tow, three or ... - Why am I unable to set data in every field while creating a price list?
Scenario: If I enter a value in "Discount %" after entering value in "Rate" field then the field value of "Rate" is getting removed automatically. Solution: It is ... - Which price will be shown between an existing price list and activated "Auto Fill Last Prices" option?
FusionRetail 6 will pick up the rates from Price List. Note: Apart from Price List, you may specify Item Rate at Product Master and Stock receive ... - Where can I get the drivers of my barcode printer?
Generally the windows driver comes with the printer in a driver CD. However you can download the driver from the manufacturer's web site. For you convenience ... - Why Do I get "Windows Print Format File is Missing” message while Printing?
FusionRetail 6 uses Format Files (customizable design file) to print the document (bills, challan, cheque, voucher etc) .This helps you to use multiple and customizable ... - Why do I get “Connection Error Occurred. Press Ok to Continue” message while restoring a database?
Where: This can come while you are performing any of the following a) Restoring Database b) Attaching Database c) Creating NEW Database d) Creating DEMO Database You will find ... - Where do I enter VAT No or TIN No of company?
Go to Master Data Management –Inventory –Location (M > I > L) Select the company by pressing Alt + L Enter the Vat No, Tin No in ... - Why I am getting “Higher Version running on server” while login?
When I enter user name and password at the login screen I get the following message “FusionRetail Higher Version 1.XXXX is running on server: Unable to ... - Why I am getting “Backup folder does not exist” message while exit from system?
When I Logout (exit) from main screen, why the following message pops up? Source: RanceLab® FusionRetail 6 Message: Could not find a part of the path 'E:\FR6Backup'. Backup ... - What should I do to resolve SQL Server 2005 / 2008 connectivity issues?
Description: When you start FusionRetail 6 and if it fails to connect to SQL Server 2005 / 2008. This also partly applies, if you get ... - Why I am getting “Logon failure: user account restriction” while trying to access other Windows XP SP2 computers?
When I am trying to access other computer via the following ways. Start > Run (Windows Key + R) \\ServerName \\ServerName\ShareName \\ComputerName\ShareName \\192.168.123.123\ShareName It’s giving the following ... - Why the TB, PL, BS is not showing the Filter / Group By option in shortcut menu?
These are total based reports. If filters or grouping is used on these reports, data will not be displayed properly as the total will not match. Click ... - What is coupon and how it works?
Coupon is a printed slip to be used by the customer to collect the purchased goods from the specified counter. Coupon is printed after the bill ... - Which date will it consider out of System date or Sw date to calculate B'Day and A'Day point?
FusionRetail 6 will consider System Date to calculate extra points on Birthday and Anniversary. ... - When I enter Cost as Rs.200/- and Sale Price as Rs.20. Why it’s showing margin in long negative figure?
The formula for markup and margin is as follows Markup : (MRP - PC) * 100 / PC OR Markup: =SP/CP % and Margin : ... - What will be the effect of other charges booked in Sale Order?
The other changes value in the case of partial sale against that order. Answer : You need to manually modify the other charges during the sale ... - Why do we use Tag of the Table?
Requirement: Suppose you need to identify the table with a tag so that you can latter find the table with that name. Example - ... - Why [None] is not editable?
Why [None] is not editable? Can I change the name of [None]? Why I am not able to change [None] in display mode? A: The [None] is used ... - Why I am not able to see the voucher number during a new entry?
Voucher numbers are allotted automatically while saving. That is why you are not able to see the voucher number during a new entry. Note: During modification, Voucher ... - Will "Open Order" and "Create order" works while prepaid card system is activated in touch pos?
No. When prepaid card system is activated in touch pos, "Create Order" (F10) and "Open order" (F3)is not working. So order list is not available when prepaid ... - What is the procedure of entering Production & Consumption entry of Recipe By using Auto Stock Journal?
Create some products. Set "Generate Prod & Cons from sale = Yes". Create a recipe. Sale that recipe from rest sale Open Auto Stock Journal, change date as ... - What is the Procedure of renumbering Voucher Type?
Master Data Management > Accounts > Voucher Type (M > A > V) select Any Voucher Type from the list (Alt + L) Change starting number or ... - What is the Stock Valuation Method in Stock Statement?
Go to Warehouse Management > Report > Stock Statement (W > R > S) Option (Alt + O) Valuation Method: Actual Rate: It will valuate on actual rate ... - What is the procedure to adjust pending Purchase Order and pending Sale Order?
It might happen that some of the PO or SO is no more required to be executed, however these order will keep showing in the ... - Why I am getting ‘Unable to Print’ message again and again? How could I stop this?
You are getting "Unable to Print" message because you wanted to print something and the printer was not able to print due to some problem. Solution: FusionRetail ... - Why the Bill amount total is calculated wrong in the Columnar Sales VAT Register Tax Report?
If you keep the Bill Amount columns next to Tax column in the report then the total will not be correct as shown in the ... - What will be the effect of importing an excel file of products which contain product names that already exists in database?
There will be no effect of importing an excel file containing product names that already exists in database. FusionRetail6 skips the duplicate names in the excel ... - What is Payment reminder Note?
You can find it in ledger report. It is a Print out of a particular ledger. You can use it for any debtor to remind ... - What is Auto Stock Journal?
Answer: Auto Stock Journal is an important tool for restaurant, sweat shop, food plaza etc.You can use it to produce production and consumption entry automatically ... - What is the Data holding capacity of FusionRetail6? Or How much data can be hold in FusionRetail6?
Answer: You can assume your answer from the following example.. ... - What is Excess, Shortage, Wastage in Stock Journal?
Answer: Please visit: http://www.rancelab.com/help/fr6_production_consumption.htm ... - What is the Modification Procedure in Prepaid Sale Transaction?
Answer: The thumb rules for the modification of Prepaid Sale Transaction are as follows.. The card must not be refunded yet. If the refund is not ... - What is the function of Search Table button in Restaurant Sale?
Answer: Search Table is used when you do not know which customer is seated where (used often in bar & pub where customer does not sit ... - What is the default Mode of Payment (MOP) for refunding money in prepaid card transaction?
Answer: In prepaid card transaction, there is no default mode of payment (MOP) for refunding money. To select a default MOP use the following steps: Go to Main ... - Why, even after inactivating many products in Product management (M> I> P), are they appearing in Restaurant Sale?
Answer: In Restaurant Sale, product is related to Menu Management not Product Master & so changes made in Product Master (either Active or Inactive) do ... - What is the full form of MTD and YTD in Day End Collection Report?
Answer: MTD = Month Turnover Detail. YTD = Year Turnover Detail. For more details please visit: http://www.rancelab.com/help/fr6_day_end_report.htm ... - What is the function of “N Production” button in Rest Sale?
Answer: Click this button to create production entry from Touch POS. It is similar to Touch POS transaction; you just need to select item & quantity ... - What is Service Ticket?
Answer: Service Ticket is the "Report of last 3 transactions for a Particular Customer" generally used in beauty parlor, spa etc. It has last 3 ... - When I am running FusionRetail6 from my node, it opens the Database manager and after clicking "Next" it continues searching database servers for an unlimited period. How to solve this problem?
Answer: Use the following steps to resolve the connectivity problem: Try to manually ping the server to check its existence in the network Be sure that the ... - Why am I unable to use “Change Voucher Type (Alt + F11)” in sale screen after entering data?
Solution: The “Change Voucher Type” will work only with the blank vouchers. You have to select the voucher type before creating the voucher. Since the voucher ... - When I am trying to create Branch DB an Error message is showing as “Duplicate Name Entered” and it restricts me to create the Branch DB. What is the solution of this problem?
Answer: Go to Main Menu > Settings > Database Maintenance > Optimize Database (T> D> O) Alt + O (or use “-O Optimize” button) Set “Remove Temp Data ... - When I am viewing sale register in ‘voucher' mode and in ‘Product mode’ it is showing different item quantity. How to solve this problem?
Answer: This discrepancy is occurring due to mismatch in database indexing. Please use the following steps to solve the problem. Go to Main Menu> Settings > Database ... - We want to tie up with a famous bank to provide specific discount to the card holder of that Bank. How to implement this using FusionRetail6?
Answer: You can implement the above mentioned feature by using the “Price List” option. Please use the following steps… Step 1: Go to Main Menu > ... - We want to tie up with a famous bank to provide specific discount to the card holder of that Bank. How to implement this using FusionRetail6?
Answer: You can implement the above mentioned feature by using the “Price List” option. Please use the following steps… Step 1: Go to Main Menu > ... - Why the following information are missing in the sale bill, while I am printing the bill from tender screen (in Touch POS) by using ‘P Print Bill’ button?
Information not printing from The Tender Screen when we Use ‘P Print Bill’ button are… Customer earned & Total Point. Tender & Return amount. Net Savings on Bill MOP ... - While selecting any item it is showing 'Duplicate entry found' and shutting down.
Error: ‘Duplicate entry found’ Answer: Please use the following steps to resolve the problem… Go to Main Menu > Settings > Database Maintenance > Optimize Database(T> D> O) Alt ... - Whenever we open stock journal it is showing ‘Production’ as default, is it possible to set the ‘Consumption’ as default stock journal type?
Answer: Yes, you can set the ‘Consumption’ as a default stock journal type. Please use the following steps… Go to Main Menu > Warehouse Management > Transaction ... - What is the process of calculation of tax in sale and purchase?
Common rules of calculation process of tax inclusive and exclusive are as follows; When Tax is Exclusive:Tax Amount = Rate*Tax %When Tax is Inclusive:1. Tax @ ... - Why my Nodes are not opening and giving an Error message "FR6Share is not accessible"?
Answer: This message is coming due to network sharing problem. Fusionretail6 automatically make the FR6Share folder as a shared folder. If any how the sharing is ... - What are the basic steps I should follow to set up DOS printing in FusionRetail6?
Answer: You can use two different mode of printing in FusionRetail6 as OPOS mode and DOS mode. To set up a DOS printer please use the ... - Why the sale value of my ‘Day End Report’ not matching with the ‘Sale Value’ showing in the Stock Statement?
Answer: In order to understand this, you need to understand the working of the following reports. There are some fundamental differences present between these reports. How Day ... - Why Fusionretail6 is showing the following error, during New Database creation, after installation?
Error:Error Attaching Database:Could not find row in sysindexes for database ID 7, object ID 1, index ID 1. Run DBCC CHECKTABLE on sysindexes.Could not open ... - What is the difference in 'Sale' field of ‘Business Summery’ and ‘Business Alert’ in SMS?
Answer: Business Summery is the summery of the daily transactions and it is used to inform users, managers or owners of the shop about the Summery ... - What will be the memo number if we use current day entry and Back day entry one after another?
Answer: FusionRetail6 creates memo number one after another, irrespective of date. But if you set “Number System = Daily” in voucher setting, then s/w will create ... - What is Target Vs Achievement in Dashboard report?
Go to Main Menu > W A D Warehouse Management > Analysis Tools > Dash Board You will find “Target Vs Achievement (Sales Person wise)” in right ... - What’s new in RanceLab® FusionRetail™ 6?
Release Number Date FusionRetail™ 6 Release 1.531 19/Feb/2013 FusionRetail™ 6 Release 1.526 09/Feb/2013 FusionRetail™ 6 Release 1.508 24/Jan/2013 FusionRetail™ 6 Release 1.498 20/Dec/2012 FusionRetail™ 6 Release 1.477 12/Oct/2012 FusionRetail™ 6 Release 1.462 10/Sep/2012 FusionRetail™ 6 Release 1.431 06/Aug/2012 FusionRetail™ ... - Why Right hand Alt button is not working?
Answer: This problem is arising due to the Keyboard layout language Setting at Control Panel. Use the following steps to change the setting… Adding the United States-International ... - What will happens to my old data base of customer, their points and credit note?
Answer: Yes, you can import your old customer database with all of its detail, even with all of its opening points from FusionRetail 5. Before importing you ... - What is the reason behind 2 station names in DOS mode barcode setting?
During barcode printer setup I found two places to set station name. It is little bit confusing to me. What is the reason behind this? Yes, ... - What is List Style in global option?
Answer: List Style is added in FusionRetail 6 to implement fast and dynamic searching of items, present in the list. It will reduce searching time and ... - What is Walk-Ins?
Answer: You can check footfall Vs sale ratio by using Walk-Ins in FusionRetail 6. You have to give input of Foot-Fall number manually in FusionRetail 6 ... - What is “Periodical Report”?
Answer: Now "Fund Movement" renamed to "Periodical Report". You will also find… Detail & Summery Button removed New button added "–P Periodicity" Previously "Select Ledger” and “Select Group" list ... - Why is the modified account ledger name not being saved at the branch location?
Other items as Group Name,Address etc. are getting saved but only Accout Name has the problem. (All the permission for modifications at Global setting and ... - We are using Card Validity (in days).
Is it possible to calculate and print card validity on the receipt so that our customers will be aware and well-informed of validity (expiry date) ... - What is Button Style in Global Option and what is its function?
Answer: RanceLab® FusionRetail™ 6 is now available with stylish buttons. Now you can use two types of button patterns as … Classic Button Style. Advanced Button Style. Please follow ... - What is the use of Submenu in RanceLab® FusionRetail™ 6?
Answer: To introduce more flexibility and effectiveness, a new option has been introduced in RanceLab® FusionRetail™ 6, called Submenu. Using Submenu you can change the Color ... - What is the use of KOT Hold and Fire option in RanceLab® FusionRetail™ 6?
Answer: Situation: In your restaurant customer wants the main course served after 30 minutes from the starters been served. And the customers want the food hot. Explanation: ... - What is the writing pattern of the SMS gateway string?
Answer: Please use the following format for SMS gateway string. http://bulksmsindia.mobi/sendurlcomma.asp? user=XXXXXX& pwd=XXXXXX& senderid=XXXXXXX& mobileno=<Mobile_Number>& msgtext=<Message> For more details please visit: http://www.rancelab.com/help/fr6_sms_gateway.htm ... - What is the use of "Export Dependencies" in Export Data?
Answer: New option added in Location Export screen, "Export Dependencies". Turning this feature on will transfer product related details to branches during purchase/sales/transfer entry. For example, Example ... - Why is RanceLab® FusionRetail™ 6 showing different total amount in voucher wise view and product wise view of Sale register?
Answer: In Voucher Wise view of sale register RanceLab® FusionRetail™ 6 is calculating the total amount including 1. Discount 2. Other Charges and 3. Taxes But in Product wise view ... - Why is Database Manager opening at the time of opening the Software?
Answer: The probable causes and their solutions are, Deletion or Renaming the Config File of the Software Local Area Network malfunction The services of the SQL Server are ... - Why does RanceLab® FusionRetail™ 6 not allow us to modify the account with the group name as Stock-in-hand?
I created an account under the group ‘Stock In Hand’ but whenever I am trying to open it in modify mode it is showing a ... - Which discount will work if manual discount is given on a product and then the scheme and promotion applied?
Answer: If you are using both, Manual Discount and Scheme Bill Discount then only Scheme Bill Discount will be applied on bill. For more detail please ... - What are the meanings of different status messages found in web SMS (sms.rancelab.com)?
In web SMS (sms.rancelab.com) we can find different types of status messages for delivery of SMS Please find the meanings of those messages as mentioned below, Srl Status ... - Where do I get Microsoft SQL Server 2008 R2 Express with Service Pack 1?
Microsoft® SQL Server® 2008 R2 SP1 Express is a free and feature-rich database. Version : 10.50.2500.0 Dated 7/12/2011 Database Size Limit: Database size up to 8 GB Installer Detail Link SQLEXPRWT_x86_ENU.exe SQL + Management ... - What is the purpose of selecting "NONE" option for "Method of Communication" in Global Option?
Scenario: If we select “Offline”option as NO link for “Method of Communication”, then Zip file is created in export folder. To avoid this problem we ... - What is the concept of ‘Date/Time In’ and ‘Date/Time Out’ in Sale Register?
Basically we use the time concept for restaurant sale. A detailed explanation is given below on Date and Time at various places in FusionRetail 6.In ... - When use receipt in multi mode payment or double entry system sum of receipt and details are show wrong.
For example: 1. From main menu go to the Day Book (F > R > D)2. Open any transaction along with multiple MOP like below; . [To, Mr. ... - What shall I do if database size does not reduce after shrinking?
Scenario: Today I was working on a Database. I found that DB size is showing approx 8 GB. There were no such huge transactions in that ...