FusionRetail™ 6 FAQ

Answer:

RanceLab® FusionRetail™ 6 has introduced Despatch Home Delivery as a new module for effective implementation of order taking by phone calls. Please follow the steps given below to accomplish the task.

Step 1: Creating a Driver for Delivery

1. Go to Main Menu > Master Data Management  > Others > User Master (M > O > U)
2. Type Driver Name in User Name field.
3. Set “Type = Driver”.
4. Save.

Step 2: Setting in Sale Voucher.

1. Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS) (S > T > S)
2. Alt + O.
3. Set “Type of Operation = Home Delivery”.
4. Save.

Step 3: Taking an Order

1. Go to Main Menu > Sale Management > Transaction > Sale Invoice (Touch POS) (S > T > T)
2. Ask, customer and enter phone number in the Mobile Number field.
3. Enter other details.
4. Save.
5. Select ordered products from the Order screen.
6. Press Order button.
7. The software gives a print out having the address of the respective customer.
8. This print out with Customer address is given to the Driver.

Step 4: Assigning driver for delivering ordered products to respective addresses.

After getting the delivery item ready check available driver and assign the delivery job to them using the following steps.

1. Go to Sale Management > Transactions > Despatch Home Delivery (S > T > L)
2. Select Voucher.
3. Move the cursor to Driver.
4. Alt + L
5. Select driver from the list.
6. Alt + S (or you can also use ‘–S Assign’ button).

Step 5: Collecting money from the Driver after successful delivery.

1. Go to Sale Management > Transactions > Despatch Home Delivery (S > T > L)
2. Press F3 (or you can also use ‘F3 Arrival’ button).
3. It will open Driver’s Arrival Register
4. Alt + L
5. Select Driver.
6. The Order gets populated in the Driver Arrival Register screen on selecting the Driver.
7. Select the voucher.
8. Press T (or you can use ‘T Delvd Time’ button).
9. Select time.
10. Alt + S (or you can use ‘Drop Pmt’ button) to save the transaction.

Step 6: Checking the Report

1. Go to Sale Management > Transactions > Despatch Home Delivery (S > T > L)
2. Alt + F3 (or you can use the ‘–F3 Report’ button).
3. Check the reports of Home delivery in Home Delivery register with their payment register.

For more details please visit:

• http://www.rancelab.com/help/fr6_user_setup.htm
• http://www.rancelab.com/help/fr6_sale_invoice_pos.htm
• http://www.rancelab.com/help/fr6_sale_invoice_touch_pos.htm