FusionRetail™ 6 FAQ

Problem:

1. During stock transfer indent or sale order if we select a product which does not have any stock RanceLab® FusionRetail™ 6 creates an entry on Zero product child (as 00A40000100).
2. The same product has been purchased and the stock got increased (new child ID =  00A40001001).
3. Now if we populate the stock transfer indent or sale order to create transfer or sale entry, it will populate the product with current child ID (as 00A40001001).
4. After creating the transfer or sale entry the order remain in the database, because order created on Zero child ID.

Answer:

Please use the following steps to solve this problem.

Step 1: Setting the option

1. Go to Main Menu > Settings > Application Settings > Global Option (T>A>G)
2. Set “Order and Invoice Link On = Product Child ID”
3. Save.

Step 2: Create a Sale order entry

• Please refer to the following link
  • http://www.rancelab.com/help/fr6_sales_order.htm

Step 3: Setting the option for creating sale entry according to sale order

1. Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS) (S> T> S)
2. Alt +O
3. Set “Auto Fill Order Detail = No”
4. Save 

Step 4: Creating sale entry according to sale order

1. Go to Main Menu > Sales Management > Transaction > Sales Invoice (POS) (S> T> S)
2. Press F6
3. Select Customer Name from the list
4. Go to Against Order Number field
5. Alt + L
6. Select Order from the list
7. Enter (it will not populate the ordered items because we already blocked the auto fill option in step 3)
8. Scan products
9. Tender
10. Finish
11. It will kill the Sale Order containing the entry of zero product child, resulting zero pending orders.

For more details please visit:

• http://www.rancelab.com/help/fr6_global_option.htm
• http://www.rancelab.com/help/fr6_sale_invoice_pos.htm